radio button in servicenow catalog item
The code for the new SN UI hid the back button. img.hide(); What must be modified specific to my instance to get this to populate correctly? Strangely enough, the rule appears to work for users with admin privileges. }, Make sure that the elmt.Disabled line looks like this (including the proper case). Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Product Documentation | ServiceNow data.table = input.table || $sp.getParameter(table); data.sys_id = input.sys_id || $sp.getParameter(sys_id); data.id = input.id || $sp.getParameter(id); // Valid GlideRecord var gr = new GlideRecord(data.table); if (!gr.isValid()) return; // Valid sys_id if (!gr.get(data.sys_id)) return; I also tried by getting the g_form broadcast from form widget to button widget and resend it back as the response. link.hide(); It might be possible, but its not very simple to do because you have to target those variables differently in the DOM. Catalog Item questions are categorized into types and subtypes. Thats whats causing the setReadonly command to fail. What is a Catalog Item? | ServiceNow Developers I have a beautiful wife and three amazing kids. For example, the Label is more user-friendly and should be used in text displayed to the user. Select a Question type and Question subtype for each question to configure how users should respond to the question in a Catalog Item. I see below set of code which updates the form onclick of UI Action. Checking each variable to see if it has a value would probably be pretty complicated due to all of the different variable types. This code can do that. //Disable all elements within with a class of cat_item_option how would i make it greyed out once clicked? Making a field read-only with a client script should not make that field lose its value upon saveregardless of the script used. Not sure why this isnt working is it because Im in the HR Service Portal scope? both are reference variables. Can you try changing your if statement to look like this and let me know if that helps? Can you let me know how you implemented hiding the button when state is not resolved, I am new to Service Portal and hence I am asking this noob question. Hello, Radio button labels are not displayed in Service Portal please can you tell me what am i doing wrong. https://community.servicenow.com/thread/277347. }); When tested, the submitted form is empty. Article task helps you to hands on or practice on catalog item. Service Portal: Catalog Item Buttons ServiceNow Elite Locking down variables via business rules, Probably the simplest way of locking down variables on a standard form via script is to create a business rule that checks to see if the variables have changed and then to abort the submission of the task record if they have changed. try{ I did try this and its not hiding the context menu . That just means the expression in your ng-hide is not returning true. Thanks. Ive updated for later ServiceNow builds. Ive actually had a fix for this for quite some time. I think there is a bug with slushbucket (list collector) variables, and maybe with others. Im sure it is just using the default style, but I dont know where or how to override that. The best-practice method for making variables read only on standard forms post-Calgary is to use catalog UI policies and catalog client scripts along with the Applies to checkboxes available on those forms. Thanks!! The method is described in the Article: https://community.servicenow.com/community?id=community_article&sys_id=b1588f6fdbcf011439445ac2ca961922, How to use the ui action in widge in portal, how to create save and cancel buttons when changes are made in popup on serviceportal. Does anybody know how to hide the close icon on a popup windowthe id is popup_close_image. Also, it would be great if it could update the Work Notes or Additional comments that the user has resolved it! Did someboy find a way to disable/hide ui action in the context menu? If the value parameter is null, the record is not updated, and an error is not thrown https://developer.servicenow.com/app.do#!/api_doc?v=madrid&id=r_GlideRecord-setValue_String_Object, Get reference display value in CLIENT script. so what is the final code for HTML, Client Controller, and Server Script. If I change any value to the form and click on button, it updates the form. On the All Variables Read Only client script, I noticed after some testing on my catalog items, this script wipes out my variable for the requested_date. Yep. I tried a few things like: what if I want to show all but one button. ve.select(.cat_item_option, .slushselectmtm, .questionsetreference).each(function(elmt){ Thanks you so much, Mark.. From what Im seeing, setting a variable to disabled in Calgary seems to behave differently than it did in Berlin and results in actually modifying the contents of the variable to be blank in the Options (sc_item_option) table. I hope this article help you to understand that, Post Comments Field Name: Requester, Field type: Reference2. Thank you very much for your assistance. The resulting widget should look something like this: This is far from the complete solution,but will hopefully provide a good example to work off of. //Get the Variables section Thanks for the reply. That can be done with a global system property. ve.select(img[src*=reference_list.gifx], img[src*=small_calendar.gifx]).each(function(img){ Submit catalog item using script | Servicenow Tutorial | Servicenow Scripting1. Fortunately, I reached a self-solve. Give this a try instead and see if it works better for you. On Application [Global], this worked fine in Istanbul P3a. catch(e){} document.getElementById(popup_close_image).style.display = none; elmt.disabled = true; :). Can you give any advice regarding either re-sizing the button text according to size of the button, or preferably wrapping the button text if the button is too narrow to accommodate the text (at present the text will extend outside the button if the button width is too small). I think that going forward you might consider the Ticket Fields service portal widget instead. This is basically use to create the form fields. Or is my system merely broken? If there any way for this to be cross-browser compatible? What I m trying to achieve is to redirect on button click as well as save the form. If you have further questions about this please post them on the forums since its not really pertinent to this article. Therefore current.variables.changes() returns true. After printing the current and previous values I saw that they had the same list of sys_id BUT in different order. The post Certified Diversity Recruiters appeared first on Crossfuze. Adding Icons to UI Action Buttons in ServiceNow. All rights reserved. The reason this happens is that IE handles the disabled flag differently than every other browser known to man :). Use App Engine Studio (AES) to easily create customized Catalog Items that users can access in Service Portal and on mobile devices. The mobile UI still suffers from so many of these types of issues that I generally just disable it and use the standard UI. Provide Name (name of catalog item) Select Catalog (for e.g. Thanks Nathan, this site helped me out a lot. Keep it up. . This script looks for the Variables label on the variable formatter and disables the variables associated with it. Thats definitely something to look out for. Thanks so much for the quick response. Well done. ve.select(.cat_item_option, .slushselectmtm, .questionsetreference).each(function(elmt){ However, you may end up wanting to allow the user to maybe create some data via modal popup form, or view an image carousel while on a service request form you know, fancy stuff like that. In this ServiceNow tutorial, we talk about each and ServiceNow Certified System Administrator is a certification which almost every ServiceNow professional would like to do. I was able to hide Submit button from the form depending on a category selected. I know the way SN interacts with the DOM has changed in berlin but i dont know enough to figure out why this has stopped working. Ive modified my client script code above to fix this issue. Can anyone tell me what is wrong with my code ???? ve.select(img[src*=arrow]).each(function(img){ https://community.servicenow.com/message/1079189#1079189, here is my code in last you can check it and let me know any mistake or wrong code. create a request item from a script?4. Thanks Nathan this worked like a champ! http://wiki.servicenow.com/index.php?title=UI_Actions. This worked really well for us in Aspen and Berlin, just noticed it in testing out the early release of Calgary, perhaps theyve added something to be more stringent around .Disabled. Submit catalog item using script | Servicenow Tutorial | Servicenow Scripting1. Does anybody knows how to hide the list dropdown menu called Actions on selected rows.. and the check boxes? After upgrading to Berlin I have noticed the lock down variables client script isnt deactivating manditory fields The code gets all of the button elements on a form, iterates through them, and remove any button on the form that has Submit as the button text. It also requires you to set access to each and every variable in the system individually. Just drag it to the page using the designer. A catalog item was created with a "Numeric scale" type variable. * | ACL in ServiceNow. I now tried to created a request approval button on the service portal which works exactly as i need it to, however the button visibilty should only show when on the change_request ticket form and seems to be coming up on incident as well, so i think Im missing something because its not reading my visibility code. img.up(table).hide(); Started making client script to make all variable fields read only by looping fields on g_form and calling g_form.setReadOnly(fieldname). Not sure if its in conflict with something else Ive done, but when I deactivate the code the variables stay after an update. Locking down variables via client scripting. Should we be moving entries out of this table as requested items are closed? If I dont pass any response it gives me a console error. You would need to change the code as needed of course. Click "Create Application File" to raise a dialog box of options. Hi Brendan, thats because confirm is a client side method that is run in the browser so its not possible to execute from server script. }); My work around was to add an additional onSubmit client script that sets Disabled to equal False instead of True, so the values are saved and seen the next time around. If there is a requirement that once the user updated the catalog task in the workflow,requester should be able to see the details which are filled in the catalog task. So I have added the below code in the client script that makes all the variables read only. FYI, Ive modified my client script code above to fix this issue. You can also view the icons within. However in IT7 Not sure what causes this, just thought Id let you know. The entries for a journal field will only be displayed in the activity section of the record. Stay up to date with new posts on ServicePortal.io, Error: Please enter a valid email address, Error: Password and password confirmation do not match. I dont think there is any information on removing those. What if you wanted an easy way to disable everything BUT one button based on a change to a particular field? Ive updated the code above with the better solution. You can hide it like this though, Hi, I have used this script in a Client Script and it does indeed stop the right click on the header for non-admins BUT it appears to have disabled the right click on the field names for everybody Does anyone know why this is or how I get that functionality back for admins If you could elaborate a workaround for this issue that would be greatly appreciated. I dont have a pre-built script for those. service catalog) Select Category (for e.g. Using these core activities we can design the workflow. With the getValue line its not working. Scripts require the Value.. Use the getValue() method to use the Value and the getDisplayValue() method to use the label. Yes, the script and condition will be the same no matter what task table you use it on. We display the variable editor on both the requested item and the catalog task and have tried to implement Copy Variables to Work Notes Business Rule several times with no success. Im not sure why and was wondering if you might have an idea? Can u please help for html,css, client,server code on widget. Heres a sample. Execution plans are better for simple process which is having sequential tasks. Im referring to we have various views on different forms. Im trying to add a button to update a field in the HR Module (table=sn_hr_core_case) but when I reload my page where I have added the widget I receive a bunch of read errors at the top whic are: -Server Javascript error Cannot read property table from undefined -Line number 4 -Script source code logged to browser console -failing widget: Opus Reapproval (sys_id of my widget). I have found a way however to enable client side scripting on all ui actions, this also works without modifying the OOTB form widget. try{ There is a way now! item.hide(); I just updated the article with the updated script. When submitting a Service Request, the requester can add attachments using the icon located on the form header. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Variables just arent designed for use on a regular form like normal fields are. Create custom action buttons in Service Portal - ServicePortal.io Create custom action buttons in Service Portal A common feature request for Service Portal is to be able to add custom buttons to the sc_request or ticket page similar to the way you could add UI actions to a form. however, we have several approvers on a requested item and Im looking for a script that locks the variable field after the requested item is approved. Adding Icons to UI Action Buttons in ServiceNow. The issue you describe affects both date and date/time variables and doesnt have anything to do with the script here.
