why does my alexa keep stopping playing the radio

In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. For Apple/iOs users, youll need to visit the App Store. On the next screen, youll see the network youre currently connected to, as well as other available networks. |, Mobile/Tablet app I tried that and several other ways of saying it. Save my name, email, and website in this browser for the next time I comment. You may have your device set to shut off Wi-Fi once your screen goes to sleep. Do the same with your modem and router, and turn off the Wi-Fi on all connected devices. To make sure your Alexa device is always playing the radio, youll need to enable the Radio skill in the Skills section of the Alexa app. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". Im Tristan Perry, the guy behind Smart Home Point. If thats the case, you can disable the Radio skill in the Skills section of the Alexa app. Unfortunately, there doesnt seem to be a solution to using Spotify that doesnt involve interruptions at least not yet. At the bottom of the screen, youll even see examples of other music streaming services you can link to your Alexa app. Echo 2nd generation. On the Echo Show, you can tap the Play/Pause as well as Next song buttons. Still, choosing the right channel should be up to you since both options have advantages. Playing radio or music on a smart speaker is one of the most basic functions Alexa provides, which is why it can be very frustrating when it stops playing in the middle of a listening session. 1. WiFi Connectivity Issues If thats whats happening, there may be little you can do in this case. Help fixing problems with BBC Sounds on your smart speaker You can set for example a default music library or a 2) The song you are trying to play is incompatible with If nothing else helps, factory reset and starting from scratch will most likely do the trick. You can ask her to play a song, a station, or a playlist. How To Screen Record Facetime With Sound On Iphone, How To Make Custom Notification Sounds Iphone. But When it comes to Amazon Music, however, you dont need to connect it via a Skill, since its an Amazon product. If at all feasible, move your device closer to the router, or think about purchasing a Wi-Fi Wi-Fi Wi-Fi routers using the 2.4 GHz band may have an indoor range of up to 150 feet and an Then search for the Skill that youre looking for. Wait for about 30 seconds, then turn the playing radio pic.twitter.com/CNXsPOfeuw. In cases like these, it may be best to reach out to Amazon for further assistance. Why is the volume so low when listening via my Amazon HD8 device? To perform the reset on the first-generation Echo and Echo Dot devices, you will need a tiny tool: a paper clip, an earring, a needle, or very thin scissors. Why is Alexa not playing BBC radio? Why some stations aren't Delete the audiobook from your device and then re-download. For an Echo Dot, its a little trickier, as the Alexa app doesnt readily display the strength of the network youre connected to. You can stop your Alexa from turning OFF randomly by ensuring your Alexa-enabled device is within the desired Wi-Fi range, and your Echo is connected securely to the internet. You should also check the Wi-Fi password and try to restart the modem and router. You can also do a factory reset. These problems can be easily fixed in the following manner. There are a few possible reasons for why your Alexa might keep stopping when playing music. Generally, most Alexa devices are capable of playing sleep sounds overnight. If switching networks isnt possible, try reducing the number of devices using the particular Wi-Fi network. One possibility is that the Echo is experiencing connectivity issues. WebAlexa keeps cutting out when playing the radio because of a possible weak Wi-Fi signal, too many devices sharing the internet, a slow connection to your ISP service provider, or a blocked router port. If you want to see if the Skill is the problem by disabling, then enabling them again, you have two options. Then you can open the Alexa app on your phone and start the setup process over again. Smart speaker Peer-to-peer or hotspot networks cannot run these bands and standards. If you own an Amazon Echo, youll frequently discover new features and even some Easter Eggs. BBC Sounds playback on Alexa stops or cuts out BBC Radio 4 | Update Next, ensure your internet WebWhy does Alexa keep turning off my music? Sorry, we're still checking this file's contents to make sure it's safe to download. No BBC radio stations on #alexa this morning? If you want to see if this is the issue, try using another music streaming service such as Pandora or Apple Music, just to see if the music has the same interruption. Once youve connected the Skill, you can go to the Entertainment section of the Alexa app. Please note that all comments go into a moderation queue (to prevent blog spam). There are several possible explanations for why Alexa might stop playing music. This may increase battery usage, but the app will continue running and playing sound until you stop it. Like apps, skills give Alexa the She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! When connect to radio by Alexa keeps dropping out Go back to Skills and Games, search for the Skill, and Enable it again. This option is great if you want to have all the controls at your fingertips and have a wider range of music selections. But, unfortunately, problems streaming your favorite music or podcasts may sometimes occur. However, in general, Alexa will play the radio all day if you want her to. There are several possible explanations for why Alexa might stop playing music. Recently moved. WebIf your Alexa has been randomly playing music, there are many things you can do to fix it. When the light ring turns orange, your device will enter the setup mode. Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. Voice commands to Alexa work perfectly. There are several ways to get Alexa to play continuously. If the Echo cant connect to the internet, it wont be able to play music. What if the ECHO is the only device that loses the WFI including a Google home that is 15 feet further from the WIFI than the ECHO which is 2 feet from the WIFI. Due to the common nature of these problems, there are many workarounds. How do you get Alexa to play continuously? For example, the Echo Dot does not have a built-in speaker, so you may not be able to hear the sleep sounds if youre using the Dot in a bedroom. Privacy Policy | Why am I unable to access BBC Sounds on Alexa even after linking my account? Some of them dont even support the 5GHz channel, which can make the 2.4GHz too busy. Also, try to keep the Echo at least 8 inches from the wall, as this can dampen the signal and cause difficulty when trying to use voice-activated features. If the Alexa app needs to be updated, youll see it under Apps that need to be updated. Amazon offers a one-year manufacturers warranty on Echo devices, so if its still new, contact Amazon for further assistance. Update, Download option not available for some programmes. At the end of the day, we all want to be able to listen to our music uninterrupted. Why do BBC Sounds streams stop or cut out when listening on my Alexa device? Alexa?? Most common Amazon Echo Dot problems, and how to fix them Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. On the next screen, go to the tab labeled Your Skills. To solve most streaming issues: Reduce Wi-Fi congestion by To see whether your app needs an update, youll need to go into your respective app store. Does anyone know what a flashing blue light means? However, in general, most Alexa devices are capable of playing sleep sounds overnight. Enable Alexa Radio by Installing the Appropriate Skills. Playback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. The most recent device to be logged in will be the one that is able to play SiriusXM online. Your username and password can be used on more than one device - but only on one device at a time. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. Sometimes the music pauses to buffer one too many times or it just stops altogether! If the light is white, you are connected, and if its orange, theres no Wi-Fi connection. This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. This is the easiest problem to fix and will be covered in the next paragraph. Here are a few tips on how to keep Alexa playing music all night. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. My Echo plus worked flawlessly for a couple of years. Restart Your Alexa. If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. Web6 Main Reasons Why Your Alexa Might Stop Playing Music 1) Your Alexa device is not connected to the internet. My 2nd gen echo dot is a complete piece of garbage. But with some troubleshooting, you can get back on track to listening to your music, sans problems. One day it will find and play a station the next it can't find it! Poor wi-fi connection? So, whats causing this issue and how can you fix it? Turn off your Echo device. If the music has been playing for a while and is at a high volume, Alexa will turn off sooner. Read about our approach to external linking. WebRestarting your internet router is also a good step to try, and making sure your router's software is up to date. Sadly, I am having exactly the same problem with the same radio station again. Wait for about 30 seconds, then turn the router back on. While listening to their music via the Amazon Echo, some Echo users have run into a couple of annoying playback issues. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. If your Echo is connected to the internet and youre still experiencing issues, try unplugging the Echo for a few seconds and then plugging it back in. a relatively easy fix. Thanks! Theyll be able to help you determine the root of the problem and may be able to provide a solution. Music is how many of us get through our day. So what gives, and how can you fix it? Why does Alexa stop playing music on my device? A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. Please use the Sonos app. Yvette is a freelance writer who also happens to be a smart home enthusiast! The Amazon Alexa team said: Our apologies for the inconvenience. Best answer by UKMedia 31 December 2018, 10:45. This has recently started happening on my Echo. Yes, Alexa can play music for sleeping. Hold it in until the light rings turn on and off again. Keep Alexa Playing 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. WebAlexa Echo Show keeps disconnecting from the Bluetooth speaker because of outdated software on the Echo, interference from other devices, or an incomplete charging of the You can use the Alexa app on your phone or tablet to connect your Echo to the 5GHz. This can be caused by loud noises or by other devices that are using the same frequency as the Echo. Your WiFi may be affected by interference which would cause radio You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. You can choose which service Alexa uses to play your music for streaming stations and general requests. This will reset the Echo and may fix any software issues. You can also ask Alexa to play a specific album, artist, or genre of sleep sounds. If none of these tips seem to do the trick and nothing is wrong with the Wi-Fi connection, there is definitely some knotty issue with the hardware. William Stanton But, with every problem, there is (usually!) Sorry, our virus scanner detected that this file isn't safe to download. Update, Some users are being asked to link their account despite already signing in on Alexa devices, BBC Sounds playback on Alexa stops or cuts out, BBC Radio 4 2.) teied all the usual reconnected numerous times but every day it loses its connection and the only solution is switch off and. Sadly, I am having exactly the same problem with the same radio station again. Amazon Alexa: Playback stops - Pandora Community (and many of them will also play your Bluetooth phone, same as the speakers). Even dishwashers, air conditioning vents, or stereos can cause minor problems. WebThere are a few basic troubleshooting steps that may resolve these issues. Spotify, and to a lesser extent, Amazon Music are two of the main culprits. You can request the specific radio station and it should play as normal.. But theres nothing more annoying than when the music wont play! Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Some options include: Deleting and re-downloading the title Sometimes the download may have been incomplete or corrupted. California Consumer Privacy Act | You can ask her to play music from a specific genre, artist, or album. i have other echo devices that still work flawlessly which tells me the wi fi is fine. Then, tap on the Skill that you want to disable. If youre not sure whether your Alexa device can play sleep sounds all night, check the devices user manual or contact the manufacturer. This functions much like Bluetooth does, except that youll be using a wired connection versus a wireless one. The more devices that are using the same network, the more the Wi-Fi signal has to spread its bandwidth, resulting in slower speeds. Your email address will not be published. Perhaps a device update or Alexa app update will remedy these in the near future. Go to the Search bar, and hit the Alexa Skills category. Open the Alexa app's hamburger menu and select Settings. Connected TV Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app But dont worry, as connectivity issues are pervasive with these devices. To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. So its not my wifi. Go to Settings, then tap on the Wi-Fi section. The more obstructions in the way, the harder it will be for the signal to get through. There are a few possible reasons your Echo could be losing connection, and the most common issue is with the Wi-Fi. Smart Home Point 2019-2023. Not on Tunein on tablet or smartphone or even PC, just from Stupid Alexa. Alexa Won't Play Radio - 9 Quick & Easy Fixes - ToolCrowd DMCA. First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. Your smart devices tend to default to the 2.4GHz channel. Go to the Amazon Music app, tap, and hold the app icon. If you're listening to a stream using Wi-Fi, the stream will stop playing once Wi-Fi is cut off. Related Reading: Echo Show Song Lyrics Not Showing Or Being Really Buggy. This option offers greater freedom when playing your music because now you have app-specific actions available to you like replaying a song or going back to the previous song. No matter which app store you use, make sure to keep the Alexa app up to date. When using these streaming services, users have complained that their music stops every few songs, but eventually resumes. Can it be that this echo plus device simply failed? Please tell us about it in the comments below! Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! How did you resolve the problem? I had the same issue on my echo dot this morning. But with aux cords available in lengths of even 12 feet, its definitely a viable option! This results in interruptions to your music. Note: Connection to your router's 5 GHz channel isn't applicable with Amazon Tap. Check out these TechJunkie articles: Here are the answers to more questions about your Echo devices. How to Fix an Alexa that keeps Turning OFF - Volt Fixer Being the Alexa app is the brains behind the Echo, its important to check on any updates that the Alexa app may need. WebOpen the Alexa app, then tap Settings > Device Settings. Unrestricted: The app will be permitted to run in the background without any restrictions.

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