jetstar organisational structure
She also practised as a lawyer with Freehill Hollingdale & Page (now Herbert Smith Freehills), where she specialised in corporate work, and spent several years as a lecturer in the Faculty of Law at both the University of NSW and the University of Sydney. Our academic experts are ready and waiting to assist with any writing project you may have. Markus holds an MBA from Australian Graduate School of Management and a Master of Science in Industrial Engineering and Management from University of Linkoping, Sweden. Jetstar is an airway company that is based in Australia. Alan Joyce is presently the CEO and Managing Director of Qantas Group. She was formerly Chairman of QBE Insurance Limited, a Director of Telstra Corporation Limited, Coles Group Limited, Crane Group Limited, Energy Australia Limited, TAB Limited, Snowy Hydro Trading Limited, Sydney Water and AGL Energy. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. He works closely with his managers at his Melbourne office where he moves around his desk and sit with different teams showing his support and providing energy to motivate them at the same time which is also a high relationship task behaviour. His broad experience includes the names of some highly reputed organisations such as Tiger Airways Australia, Virgin Australia and Air New Zealand. Speaking Polymath is a vibrant and insightful blogging platform that presents intelligible articles and extensive guides on a wide spectrum of academic and corporate fundamentals. Jacqueline Hey is a member of the Audit Committee and was appointed to the Qantas Board in August 2013. It is because of her great services to the business world which she has been offering for over 30 years, by taking up different roles in the finance sector, and for her fundraising initiatives for cultural, medical and social medical organizations that she was awarded a Member of the Order of Australia (AM) in 2007. Having been a part of the Qantas group since 1994, Vanessa HUdson has served many roles and responsibilities throughout her learning journey with QANTAS group. They bring independence, accountability and judgement to the Board's deliberations to ensure maximum benefit to shareholders, customers, suppliers, employees, government regulators and members of the community where Qantas operates. He is also a Director of a number of controlled entities of the Qantas Group. For other points of origin, please visit our Australian website. Initially, he joined Qantas in the year 2000, and handled the network planning, planning of schedules and Network Strategy Functions. MBA, BA (Hons) | Independent Non-Executive Director Age: 52. It also aids the companies in taking their businesses forward. He is the Chair of the Australia Day Council of NSW, and a Director of Street Side Medics. In the three years prior to joining Jetstar, Stephanie was the Qantas Groups Chief Customer Officer where she was responsible for all aspects of the customer experience and strategy across the Group including digital, lounges, the inflight experience, and customer care. Jetstar Japan, a partnership between the Qantas Group, Japan Airlines and Tokyo Century Corporation. In some region, there is a downturn, and so it is quite severe in some rural areas. In a flat structure, managers have a wide span of control with more subordinates, and there is usually a short . 2019-Seoul Jung-gu-2057. Were passionate about diversity, collaboration and inclusion and aim to create an environment where our team members feel valued, respected and enabled. Jetstar's new loyalty program in Singapore was live on Jetstar.com. He is a Non-Executive Director of Bombardier Inc, BOC Aviation Limited and Trans Maldivian Airways Limited anda Fellow of the Royal Aeronautical Society. When you start our intensive development program you hit the ground running, then Our vision is to make the world more accessible. Even has the vision to grow and innovate the airline through four key areas: more collaboration with Qantas Airways, improving technology, customer service and expanding international routes. Also, its main aim to deliver highly sustainable benefits to all its shareholders. The following are the main features of Southwest's corporate structure: Groups based on business functions specific to commercial aviation Centralized hierarchy Mr Joyce is Chairman of the Sydney Theatre Company and a Director of the Museum of Contemporary Art Australia. It is with the commencement of such a working atmosphere that organisations can learn to produce high profits along with earning the trust and confidence of its employees. Mr Tyler was Director General and Chief Executive of the International Air Transport Association from 2011 to 2016. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. His career includes several management and executive roles in Hong Kong, the UK, Italy, Japan, Canada, the Philippines and Australia before serving in the role ofChief Executive Officer from 2007 to 2011. Not only has the company established its mark in the business of transportation of passengers and air freight, the organisation also deals into a number of subsidiaries, which are listed below. Dedicated to your worth and value as a human being! In March 2020, the company has successfully completed its 100 years and the company aims to provide better comfort and services to its customers by achieving much more success growth in the years to come. A clear structure allows every team member to be involved. (Samson, Donnet & Daft 2017 pp.125-127) Jetstar mention their organisational culture as safe and responsible but adventurous, can-do attitude and energetically efficient, working as one team, caring and passionate about enjoyment while operating in fast-paced and ever-changing environment. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. The Essay Writing ExpertsUK Essay Experts. (Qantas 2019) By applying the management theories to test Jetstars strategy success, it can be concluded that the strategy implementations are aligned with their Leadership, organisational culture, organisational structure and human resource policies and it is the integral element of success in organisation. Prior to this role, Andrew was Group Executive Government, Industry, International and Sustainability from 2013 to August 2021, having led the Groups Sustainability efforts since 2017. Human resource management (HRM) is the process and practise of management where the HR managers advise and manage on the recruitment, selection, retention development of staffs by using complex laws and regulations in order to achieve the goals of the organisation. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. His strategies have enabled the QANTAS people to achieve a state of contentment and processed a flow of easy communications between the various stratas of the management. It determines the place and the role of each employee in the business, and is key to organizational development. In total, Jetstar has about 150 aircraft on back order. The Jetstar Group is one of Asia Pacifics fastest growing airlines. From 1939-1945, the company served as a front-line airline and continued its operations during the world war, and played a significantly important role in the evacuation and transportation of passengers. In your discussions, your answers to the following list of questions may guide your decisions. A consistency culture is for stable environment where following the rules is valued and encourages to work in rational and systematic way. Discussion of two potential risks of implementing the Jetstar marketing strategy. According to Qantas annual report FY2018, Jetstar Group reported underlying EBIT of $461 million, a record result in an increasing fuel price environment and Jetstar Domestic delivered record earnings of $311 million which shows Jetstar is achieving its financial goals and having improvements. In 2000, he got the fortunate opportunity to join QANTAS as the head of network planning and strategic functions. He has developed his professional expertise by taking up many crucial roles in his career such as the Director General and Chief Executive of the International Air Transport Association and a member of Cathay Pacific Airways Limited. 1829. There is, of course, a primary leader - the director. Stephanie was appointed to the role of CEO Jetstar Group in November 2022. Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. He is a Member of the Remuneration Committee, and a Member of the Safety, Health, Environment and Security Committee. It is certainly because of the assertive goals of Alan Joyce and his ability to make his members move on his visionary path, that he along with his QANTAS group members have achieved such great heights of success. Also, she is the director of Cricket Australia and AGL Energy Limited. 02495. Barbara Ward was appointed to the Qantas Board in June 2008. Absolutely, the company has crossed over the 100 years mark and has proudly served the Australian citizens and the people from around the world, with its world class facilities. Charismatic leaders have grand visions for the organisation and they have a motivating effect on people which makes them able to unify the people toward their visions, trust and follow them. This style allows the leader to stay in direct contact with his employees and keep an eye on their activities. He joined the Qantas Group in 2013 and has held a number of roles including Chief Operating Officer for Qantas and Executive Director at Jetstar Japan. The aim of the essay is for you to develop an argument and assess how Jetstar leadership approach, organisational culture, Jetstars mission is to offer low fares to enable more people to fly to more places, more often. DuBrin 2001 defines leadership as the ability to inspire, influence and motivate the people to achieve the goals of the organisation. Move Japan M. Move Japan N. Move Andrews upcoming retirement from the Group was announcedOpens external site in a new window on 27 February 2023. A person with a thorough understanding of the airlines industry, Andrew joined QANTAS in July 2014 as COO and the very next year in March, he was appointed as the CEO of Domestic. After starting his working life in technology and innovation, he progressed into executive leadership roles covering financial, commercial and operational accountability. It breaks a company up into groups based upon the projects it needs to complete. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. These days, the airline and its low-cost division Jetstar operate as many as 55 flights in and out each week to meet surging demand from Australians who can't leave the country. These are creation, protection and enhancement of shareholder value. He was born in a service class family and is known to be a very down to earth person. Virgin Australia has announced six appointments to its 10-member executive leadership team, under new chief executive Jayne Hrdlicka. It extends its network to over 56 metropolitan and regional cities of Australian origin. Qantas organizational structure follows a corporate governance framework, which is taken care explicitly by its board of directors who assure a three step application of shareholder value. One of the apprentice engineers at Jetstar, Alice mention that there is a family-like culture where people are being accepted as who they really are. Ms Brenner was also formerly the Deputy Chair of the Federal Airports Corporation and a Director of Orica Limited, Neverfail Springwater Limited, Bulmer Australia Limited, Treasury Corporation of NSW and Growthpoint Properties Australia Limited. Eight-member Board comprises a majority of independent Non-Executive Directors who, together with the Executive Director (Group CEO), have extensive experience and diverse perspectives. Chairman of the nominations committee, Richard Goyer became an appointed member of Qantas board in November 2017. A flat structure is an organisational structure with only a few layers of management. This structure is organized by departments and expertise areas, such as R&D (research . Todd Sampson was appointed to the Qantas Board in February 2015. The brand operates more than 2000 flights in a week to various metropolitan and business destinations of Australia. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. She has taken up the roles of being the Chairman of the Audit Committee, a member of Safety, Health, Environment and Security Committee and a member of the Nominations Committee. Its founding chairman was Fergus McMaster and in his words Qantas was inspired by the spirit of ANZAC. The categories for the same range from travel to retail, financial services to health and well being and other food, wine and small scale businesses. Alan Joyce was appointed Chief Executive Officer and Managing Director of Qantas in November 2008. It is accountable for offering comprehensive ground services to Jetstar and other airlines operating regionally. This was the time when flight hostesses started to be believed as the marketing symbol of all aviation companies and QANTAS left no stone unturned to mark itself as one of the most glamorous airline services. 4.4. In October 2019, Vanessa Hudson commenced the role of Qantas Group Chief Financial Officer. Best Perceived Value -Domestic Transportation Category 2014, 2013 (Japanese Customer Satisfaction IndexSurvey). It mostly gives the credit of its success to its fellow Australians, who have helped the company achieve greater heights in its rollercoaster ride of success. Also, the results of the act are supposed to be either rewarding or punishable, depending on the degree of achievement. He is also the chairman of prominent companies including the West Australian Symphony Orchestra, Woodside Petroleum Limited, JDRF Australia, Channel 7 Telethon Trust and the Australian Football League Commission. He manages all these sectors for the Qantas group on a worldwide scale. Organisation culture is the set of key values hold by the people in the organisation on what the organisation stands for, and what is important for the organisation and how operations works. What is your common purpose? BA (Syd), MA (Oxon) | Independent Non-Executive Director Age: 70. His teams also look into corporate affairs, relations of industries, remunerations and benefits across the Qantas group. As Group Executive for Corporate Affairs, Andrew manages media and government relations, industry affairs and employee communications. Further the Qantas group has a broad range of subsidiary businesses that list from Qantas Freight Enterprises to its frequent flyer services. In a 20-year career in corporate relations, Andrew has worked across the public and private sector in a range of industries, including utilities, major infrastructure and public transport as well as a period of time in consulting. Andrew has more than 25 years of legal experience in Australia and overseas, joining the Qantas Group from leading Australian practice Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. Its services range from destination promotions, holiday packages, event packages including stage shows and sports events, code share services and packaging for airlines other than Qantas group, under the name Viva. The hard model of HRM focus more on task and monitoring and control are important part of the management process. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often. The Jetstar Group Chief Executive Officer is Stephanie Tully. We're here to answer any questions you have about our services. We pay respect to Elders past, present and emerging. The six types of organizational structures discussed here include functional, divisional, geographic, matrix, networked/team, and virtual. Speaking Polymath's content originality, depth of research and connectivity with readers set it apart from other content publishing platforms that lack perspective. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. Qantas Airways Limited ABN 16 009 661 901. 1945-58, Post-war, the company established strong services within Australia to ensure a proper flow of transport and communication between the Australians. She has previously extended her services to various departments of the group. The entire Qantas management structure is taken care of by the board of directors, which is also further seen by the Qantas Audit Committee. Stephanie Tully - Jetstar Group Chief Executive OfficerStephanie was appointed to the role of CEO Jetstar Group in November 2022.During her almost 20 years with the Qantas Group, Stephanie has led teams across both operational and commercial areas of the organisation, from crewing to marketing, loyalty and product design.In the three years pr. With the modernisation of the world and the increasing requirements of travelling, QANTAS has launched this specific regional airline for the people of Australia. The Jetstar brand design is based on the Southern Cross constellation, with the orange star representing the smallest star of the Cross, Epsilon Crucis. Disclaimer: This is an example of a student written assignment.Click here for sample essays written by our professional writers. He is Chair of the Safety, Health, Environment and Security Committee,and a member of the Nominations Committee. A subsidiary of Qantas Airways which falls into the Qantas Airports and Catering group, is fully owned by Qantas. Previously, Markus served as the Executive Manager of Network, Revenue Management and Alliances, where he was responsible for a large part of the commercial strategy for Qantas International and Qantas Domestic. The group has been ensuring profitability to its various shareholders including customers and employees much because of the extensive knowledge and independent work culture it has brought into function. Take your travel to the next level with Jetstar Business Class. Commissioner of Japan Tourism Agency Registered Travel Agency No. There were times when QANTAS was about to doom, but with the guidance and leadership of Alan Joyce, QANTAS, is today shining as the brightest star in the Australian economy. Involvement culture values equity and cooperation among employees and put the priority in meeting their needs. These subsidiary airlines are run by their own regional CEOs and Gareth Even is the CEO of the whole Jetstar group. Belinda Hutchinson was appointed to the Qantas Board in April 2018. Before that, he spent over 15 years in leadership positions with Aer Lingus, Ansett andQantas. At a minimum, your org structure should include employees' titles and basic hierarchies. Her portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations, Mergers and Acquisitions, Internal Audit and Qantas Superannuation. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. These papers are intended to be used only for research and reference purpose only), Copyright 2015 - 2021 Assignmenthelp4me.com 34 Becharry Road, Blacktown NSW 2148, Sydney, Australia, A glimpse of Qantas organisational structure, Alan Joyce - A man of perfections, management and empathy. Having served the industry for almost 100 years, the company proudly declares itself as one of the most trustworthy organisations in the world of aviation. (Clegg, Kornberger & Pitsis 2015 p.165) According to Michael Porter, the common organisational requirements for overall cost leadership in HRM should be tight cost control, frequent and detailed control reports, structured organisation and responsibilities and incentives based on meeting strict quantitative targets. It has not only promoted innovation but has also inculcated the spirit of righteousness in all its employees. (DuBrin 2001 p.159) Leadership can be Charismatic, Transformational or Transactional. Throughout his journey as a CEO with Qantas group, he has seen a number of ups and downs. CEOs of the Jetstar network of airlines are: short biography of each of these executives. She has extensive experience in corporate advisory work, particularly in relation to mergers and acquisitions, corporate restructures and general corporate activity. Do you have a 2:1 degree or higher? Before that, he spent over 15 years in leadership positions with Qantas, Ansett and Aer Lingus. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Olivia is on the Board of UNICEF Australia. (Qantas 2019) Jetstar is using cost leadership strategy where the business trying have the lowest cost in the industry to compete in broad market. Our team at Assignmenthelp4me, ensures to give online assignment help to all the students who find difficulty in completing their college assignments. The structure addresses how jobs are delegated, how the hierarchy of employees is designed and the way in which workers are organised, or grouped, into their department or individual roles. An organizational structure is a hierarchical outline of a company's roles, teams, and employees. The company is known for its superiority in terms of safety, operational dependability, servicing the customers, planning, maintenance and engineering. She also served as a Member of the Australian Governments Takeovers Panel. Additionally dedicated terminals for cargo handling are accessible at 22 locations across the globe. In this role, Rob also leads the ongoing group-wide transformation program, and has overarching responsibility for HR policies and procedures across the Group. If you love adventure, making a difference and working among friends, this is a great place for you. The details mentioned further can be highly lucrative for students to write their college assignment and for getting assignment help in Australia. Org Chart Jetstar - The Official Board Jetstar Print or download Board N-1 N-2 CEO Stephanie Tully Customer @ Qantas Airways Move CFO Mark Dal Pra Move COO, ANZ Matt Fanzi Move Customer & Sales A. The adaptability culture is about how company can react and adapt the environment by responding in new behaviour. Good leadership is one of the most important key factors to determine the success and future of the organisation. He has witnessed the qchange and has even become the reason of change, which is why his leadership is considered to be highly appreciated and valued in the business world. The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Many publications and corporates around the world have regarded Alan Joyce as the exemplary leader whose vision has turned the fortunes of the QANTAS group. Customers can choose between two types of fares Economy or Business (on selected international flights). Mr Sampson has over 20 years experience across marketing, communication, new media and digital transformation. Singaporean Travel Agent License No. He served as Secretary to Cabinet, and was Head of the Cabinet Policy Unit from 1996 for more than four years. During her almost 20 years with the Qantas Group, Stephanie has led teams across both operational and commercial areas of the organisation, from crewing to marketing, loyalty and product design. Thus, it is extremely important for every leader to adopt an attitude which is helpful and motivating as well. Orgnaisational Structure at Jetstar Airlines Jetstar Airlines is existing in the Asia Pacific region through association and partnership with various other companies operating in different countries. The board has formed a charter and works in accordance to the rules and regulations being framed and documented in a written piece mentioned on the companys website. BA (Jurisprudence)| Independent Non-Executive Director Age: 67. Andrew leads teams with responsibility for the management of legal, governance, compliance and business integrity, industrial relations, remuneration and benefits, and corporate affairs across the Qantas Group. Antony Tyler was appointed to the Qantas Board in October 2018. Jetstar Regional Services Pte Ltd, BRN: 201229688K. QANTAS has made a name for itself in the aviation industry, not only in Australia but in the entire world with its world class flying facilities. She is presently serving as the Chancellor of the University of Sydney, Chairman of Thales Australia and Chairman of the Future Generation Global Investment Company. Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest domestic and international airline. On long haul flights (Boeing 787-8)economy class passengers can choose to pre-purchase a variety of meals, entertainment, and comfort options to customise their flight experience. - Include a relevant passage (direct quotation) from the Jetstar case study with formal referencing of the case study REFER TO: The carrier within a carrier strategy: An analysis of Jetstar pp. She is a Member of the Council of the University of New South Wales. This includes the Groups 2050 net zero emission plan one of the first of any airline worldwide and our program for waste and plastic eradication. Jetstar customers only pay for what they need. Then, there is a manager appointed to oversee the team assigned to complete each project. His hardships have made him learn the values of honesty, humbleness, openness and truthfulness. The man behind the management of the QANTAS human resources, IT and strategy, Rob Marcolina has made considerable transformations in the companies across the Qantas group. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Michael L Estrange was appointed as an Independent Non-Executive Director to the Qantas Board in April 2016. The organizational structure of Qantas is a mixed centralized and decentralized structure of organization. Qantas Airways (QUBSF) News . Organizational structure is something that is best decided upon internally, through a process of critical thinking and discussion by members of the group. (Hunter 2006) The benefit and reward system at Jetstar include access to a range of finance, health and wellbeing programs for balancing and managing stress, fatigue and finances. The vision of QANTAS founder from the very beginning was aligned with the fact of introducing and pioneering an absolutely new fashion of travel for its fellow Australians and people from the world. Further, there have been many feathers added to his cap such as being a member of the Board of Governors of the International Air Transport Association and a Director of the Business Council of Australia. How broad is it? A subsidiary of Qantas, Jetstar has made a name for itself and is highly popular in the value based markets due to its low costing fares and frequency of leisure flight services. The board ensures the obedience of the Business integrity program of Qantas. Singaporean Travel Agent License No. Along with this, his professional journey also includes 17 years of dedicated working in various finance and project roles with General Electric, and the Elders IXL Group and Rank Industries. It is the prime reason that the company has grown so well under the diligent and expertise guidance of such experienced professionals. Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. It is one of the low-cost companies with its headquarters in Melbourne, Victoria.