lg washer rust recall

Well see. The water outlet started rusting at about the two year mark and progressively worsened. When the process adds water the water rises high enough in the fill area to reach the metal top. I have had no other problems and love this one but this shouldnt have happened. Black Refrigerator Touch-up Paint: Part # TUP-3796BK LG Front Load Washer Repair - Rusted Out Inside-I found out why. I bought an lg direct drive from Best Buy in November 2019. Need to get top replaced. What is LG doing to fix the problem? Now, Im seeing rust spots on ALL my clothing. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. Any advise is appreciated. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. Same here. LG asked for pictures, receipt of purchase and model number. It started years ago (cant really remember how many). I had laundry by the washer & clothes hanging that were above and fell behind. I cant use my washer at all! I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. It started a few years after it was purchased. I have to vaccuum the inside before washing a load. What a pile of friggen BS! Also, the judge that dismissed it I hope they are no longer sitting as a judge. It is disgusting. They said NOT a design flaw, and proceeded to tell me how I could fix since out if warranty. View Complete Recall Details . Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. Prior to this, small rust spots were appearing on my clothes, ruining many that did not respond to rust remover. It is rusting where the spray comes out on the final rinse. We swap tops out when the rust starts again. In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! How can I join the class action lawsuit? Ours is also rusted, less than 5 years old. It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. LG is at fault, not the consumer. Called LG, and a technician came and diagnosed that its misuse on our part. I called Customer Service to find out that there is not a local LG authorized dealer, inspite of the fact that I got their name from the LG website. Top Class Actionss website and social media posts use affiliate links. Their customer service told me they would do something about this and never bothered to call back. Now, after only 5 years, my washing machine is leaking water because of the enormous rusting .actually pieces of rust are coming into my washing machine now. My washer has been rusting around where the bleach goes in. I have the same problem. I have never had a problem like this ever before, and I think is a product defect . Have the same Rustin problem under the bleach cup and screws of the top load. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. Date of purchase was April 2018. One of their slogans is we put people first. Interesting that LG thinks it is a customer-use issue. Our Kenmore was 10 years old and still going when we got our LG. Both washer and dryer have flakes of white paint coming off ! This washer is only 3 years old and already rusting!? I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. Ours was purchased in 2015 or 2016 from Home Depot. Called lg and they said since it wasnt still under they wouldnt be able to help. Im having the same issue. I have the same issues, and it wasnt because of bleach splash. I personally had to return the washer and until now over one month after losing quality clothing and paying for laundry Mat. There must be something we can do. Im sick to know this and its non-returnable. Hi, thank you for replying to my question. Well now my clothes are getting ruined by rust stains. Me too. 3 years rusted all the way through. Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. I have owned a number of different washers over the years and have never experienced this problem. I finally just said We are DONE here, you can leave my house now! This is truly a manufacturer defect. The judge who dismissed the class action was probably paid off by this corporate giant. a Bleach Problem. Please add me if action can be taken against LG. Home Depot would not cover it and referred us to LG. I work very hard for my money and LG could care less. The rust started around the detergent dispenser, jet spray, bleach dispenser and around the rim. The model and serial numbers are found on the washer's label attached to the inside of the top lid. My home warranty does not cover this issue as rust is not covered, despite it otherwise being covered by the warranty for years. LG does not want to fix it. The same thing has happened to my LG that I bought in 2015. I take it none of the problems that were having is listed in the warranty? It is comical to say the rust is due from using the machine in the manner in which it was designed. LG will not take accountability for poorly designed product. I cant get my clothes clean because it is spraying rust out on my final rinse. Heres some facts. How can this not be due to poor design and/or materials used a class action suit? My husband and I bought my top loader LG washing machine in 2013 and the whole top of the wash machine Around the bleach cup and the detergent cup is rusted out, I would just like mine to be repaired .. Im happy with it it other than the rust issue. John A . Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. Can we still get in on the suit? Rust developed within about a year. Even if they sent me a 50% off coupon. Samsung recalled the washers in 2016, but consumers sued. Noticed the rust starting around the bleach dispenser area. Beginning to notice degradation near the hinges that hold the lid. I first noticed it around the top ring about the tub, an dafter seeing a tv news report on the LG washers bleach dispenser, I pulled the plastic dispenser out and it is starting to rust under the plastic dispenser also. You can change these settings at any time. What do we need to do? The propensity for rusting on our top loading LG washer is such that we have an extra top for it. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. These washers should be built for everyday water and bleach use. I am going to try their suggestion of using citric acid. You cant get the rust marks out! Per Wikipedia LG has an environmental record. would never but another one. settlement administrator or your attorney for any updates regarding Your email address will not be published. We also have the same issue with our LG washer, purchased from Sears. Mine is completely rusted where the bleach is placed. Love the washer; however, rust around the bleach dispenser is causing issues. My husband bought my LG top loader in 2012. From Texas. I am calling LG today but am not going to be too hopeful. Not the consumers.we bought ours in 2012. The bleach cup should have had a larger lip around it. We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. We were given the warranty companies information due to having a 4 year warranty and were told from them that they only cover if machine is not operable or leaking. I have the same exact problem. I cant stand to have laundry piling up. I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. The price of the washer was 929 with tax. I called LG and they told me it is out of warranty after a year and is not covered. I am so frustrated!!!!!! We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. The tops are allegedly defective and begin to rust within months or a few years of purchase. Can someone reply to me or make a comment here about what is happening for this situation? I have the same issue with rust. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. I thought it was strange but since it was past the 1 year warranty, I didnt call. Please let me know if there is another class action lawsuit. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. Pieces of rusted paint chips are always inside. The bleach dispenser is a plastic insert which fits into the metal top of the washer. Cheap Chinese steel. Are there any recommendations to stop the spread of the rust? So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? Same issue rusting out around the bleach dispenser. Same rusting problem around the bleach dispenser with our washer. Three plaintiffs allege that LG Electronics USA Inc. knowingly sells defective washing machines which rust prematurely. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. Purchased my LG washer in 2014 for $845 because I wanted a top of the line washer that would last. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. The company shouldnt wait for further destruction to the public. I FOUND A NUMBER 1 256-772-8860 AND ASKED FOR CUSTOMER SERVICE FOR WASHING MACHINE RUSTING. So, I started being very careful. v. LG Electronics USA Inc., Case No. For a machine the cost as much as it does, has a 10 year motor warranty, it makes no sense and is completely irresponsible on the part of LG. Rust started to accumulated about a year after we got our washer. Apparently we are not the only ones. I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. your claim status, claim form or questions about when payments are LG has the very worst customer service I have ever encountered. I also purches one of their top models. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. had many texts and calls and no support. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. She said they can deny it. Please add me as well. in the trash from now on. This machine was super expensive and replacing it will cost even more. I purchased a LG Washer, top load, in July 2012 and within a year the rust started around the bleach dispenser. I have the same issues for quite a long time now myself. I have the same problem. Rust in Nearly New LG Washer. Maytag lasted over 15 years of use for 4 adults and 2 dogs before the motor died, but it never corroded like this fancy LG. Poor quality, poor customer service, poor representation of warranty agreement! My lg top loader has rusted where water comes in and bleach dispenser. My LG washer Bought in 2016 has rusted at the mouth of the bleach dispenser. The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. . I wont purchase another LG washer. We have replaced the top through Home Depot where it was purchased, only to have it reoccur. It is ruining our clothes. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! LG doesnt stand for Lifes Good in my book. Yes, this means for over 6 months we had refrigeration except for our 2nd fridge in the basement. I WILL PUSH FOR A NEW ONE BUT DOUBT IT. Just wasted alot of money. It starts around the bleach dispenser and quickly spreads to the rest of the top of the washer. What can be done to get a replacement? I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! Warm the disconnected water supply hose in warm water below 50C. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. What a waste! Rust is like cancer and spreads! My LG is also reusing around the leech dispenser. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. Rust around my LG top loader. I would like to participate in this suit. I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts Im going to dump mine from a two story building. Warranty said they do not cover the corroded tub hub. I have had this issue since the 1st year of use. We do not used bleach, so unsure if what the cause of corrosion. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. Ill never buy LG again. Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. LG actually came to my home to look at the washer and claimed it to be cosmetic. Thank you. As for me i am not going to give up calling them and Lawyers i am sure don,t want to waste their time cause they feel like its not enough money in it for them!!! The manufacturer should form the top with stainless steel like the tub so it would not rust. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. A company is only as good as their customer service is and theyve done a big FAIL on this. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). i have been through All of their little scenarios!!! I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. All Rights Reserved. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Probably to costly??? status of any class action settlement claim. Will never by LG again. Have the same problem try contacting LG but no response. Please add us to the class action. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. A washing machine should not rust like this! I bought my LG in Jan 2017 and the rust is just now starting to show up. Never, never again will I purchase another LG product. September 29, 2022 by jai. I have done every thing I know to stop it. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. https://topclassactions.com/wp-admin/admin-ajax.php. I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! I did a search about this issue and found this page. This is happening in broad daylight right under our noses. I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. Rust plugs up the small slits that allow the bleach to seep into the tub area. I have had the same problem and its getting worse. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. I use my washer for my husbands work clothes. I called LG about the problem after 2 yrs into my purchase. I commented long ago but still dont know anything. The goober repairman they sent out insisted it was cosmetic and I had chipped it! Im having the same issues. Weve had major rust on our top load washer and ruined many of our white clothes. Im so FURIOUS w/ LG. The dispenser is rarely used but still is rusting out.

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