west suffolk hospital pink book

West Suffolk Hospital Main Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ Facility Speciality: Adult Blood Tests The ratings for medical care and outpatients went down, whilst the ratings for urgent and emergency services and surgery stayed the same. RCN industrial action from 8pm on Sunday 30 April to 8pm on Tuesday 2 May 2023. The Library is located in the Drummond Education Centre to the rear of the site next to the Day Surgery Unit. - 207.180.222.120. WSFT was awarded foundation trust status in December 2011. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. Video, On board the worlds last surviving turntable ferry, Met Gala 2023: Stars celebrate Karl Lagerfeld, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, Serena Williams announces pregnancy at Met Gala, HSBC says 1 bank buyout boosted profit by $1.5bn. People we spoke with told us that they were well informed regarding their treatment and care. Outram criticised the trust for failing to ask why the anonymous letter had been sent and instead focusing on who sent it. The trust should ensure that the nutrition, hydration and toileting needs of patients are met when recovery is utilised as a step down area from CCU. Scathing NHS report finds search for author of critical letter was extremely ill judged. Education Centre 1st Floor. The official Facebook page for West Suffolk NHS Foundation Trust. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care. Inspection Report published 11 April 2014 for West Suffolk Hospital - PDF - (opens in new window), Published [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. On board the worlds last surviving turntable ferry. The service did not always minute meetings or produced minutes that lacked in detail. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ Document supply service. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. We saw that clinical areas were kept clean and ordered. 84 jobs. There was a 'patient panel' which meant that people who used the service were involved in planning and monitoring the service. During an inquest into her death, it was heard she had been given glucose instead of saline via an arterial line. 8000 print books plus e-book packages. terminal displays. Dr Jenny Vaughan, chair of the Doctors Association, said: Directors made the decision to focus all energies on the pursuit of the whistleblower someone trying to speak up to raise the alarm. The hospital, which serves constituents of Health Secretary Matt Hancock, later apologised to the staff involved. Inadequate [4] People told us that staff answered call bells promptly and gave them the level of assistance they required. On these pages you will find information, and links to websites that you will find useful during your employment with us. There was limited assurance about safety across all five services we inspected. 4 August 2016. Helen Edgar, 41, from Stowmarket, attended the West. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. Service operates Monday Friday 7am until 7pm, Haverhill to West Suffolk Hospital Adult return 8.00, Separate fares for villages, please enquire, Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance, The service makes life bearable for anyone living alone. The CQC's specific areas of concern comprised the hospital's culture, organisational responsiveness, and maternity services.[15]. The maternity service has a number of specialist midwives. Copyright 2023 West Suffolk NHS Foundation Trust. In focus. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. This article was amended on 10 December 2021 to remove a reference introduced during editing to West Suffolk hospital being in Matt Hancocks constituency; it is in the Bury St Edmunds constituency of Jo Churchill. 01284 712 661. The report said this flawed and intimidating process damaged individual staff members and went against any semblance of an open culture in which staff were free to raise concerns. Published Click the link to find out more. West Suffolk Hospital serves a population of approximately 275,000 people, over an area of roughly 600 square miles. There is no doubt that staffs worst fears have been confirmed by the trusts subsequent punitive and needlessly high-handed response., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. It is open 24/7 with ID card access. She urged it and other trusts to be avoid jumping to any conclusions that an individual raising concerns is simply making trouble. We provide acute hospital and community services for west. First for information. 377 384 385 753 Breeze 1 M22. [3] After joining the National Health Service in 1948, it moved to Hardwick Lane in Bury St Edmunds in 1973. Print and e-journal collections covering many topics. M22 Bury Bus Station - Nowton Estate - West Suffolk Hospital - Bury Bus Station Mulleys Motorways. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Official information from NHS about West Suffolk Hospital including contact details, directions, opening hours and service/treatment details Visit website. We rated them as outstanding, A summary of our findings about West Suffolk Hospital appears in the overall summary, Published Many staff had worked at this location for a long time. Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. ", Find BBC News: East of England on Facebook, Instagram and Twitter. Jenkins stepped down in April, and its former chief operating officer, Helen Beck, also criticised in the report, retired last month. In his statement he said: Sadly, questions still remain about whether Sue could have survived if these errors had not been made, and I will continue to seek answers in relation to this., He added: The one positive to come out of all of this is the changes that have been put in place to protect future patients and prevent future incidents. Stockholm (Verw.-Bez.) However pockets of this still existed. Part of Springer Nature. In the maternity service there had been a previous bullying culture that was beginning to decline. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Feedback from patients, relatives and carers was extremely positive throughout the hospital and at the listening event. We spoke with 19 people on six different wards. 19 June 2012. 30 January 2020, Our rating of these services improved. VideoOn board the worlds last surviving turntable ferry, I didnt think make-up was made for black girls, Why there is serious money in kitchen fumes. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. The trust's tactics, which were widely condemned as a "witch-hunt . All people spoken with stated that they felt the hospital was clean. Staff told us they were able to raise issues with their manager and gave examples of the incidents and concerns, such as staffing levels, that they had reported. A scathing 226-page report, by Christine Outram, chair of the Christie NHS foundation trust, found this tactic was extremely ill-judged and had a disastrous impact on staff morale and the reputation of the trust. Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. A widower who was sent a whistleblowing letter alleging surgical errors before his wifes death has expressed surprise that the hospital involved demanded that staff provide fingerprints to identify the anonymous sender. We rated them as requires improvement because: Published The computerization project that had started virtually 10 years previously. "We are pleased that Nick will remain as a valuable member of the Trust's consultant body and we wish Helen all the very best for her retirement at the end of the year. We used the Short Observational Framework for Inspection (SOFI). Information governance and data protection within medical photography was not assured. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. Requires improvement View photos. Warby said the allegations concerned a previous incident which is not being looked at here and we cant comment on. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. 2023 Springer Nature Switzerland AG. Introduction This Quality Report provides the narrative for performance in three key areas: Quality priorities, CQUIN performance and local issues requiring escalation. This is a preview of subscription content, access via your institution. The trust should review the way patients in the last days or hours of life have their needs holistically assessed and how this is documented. West Suffolk Hospital Overall: Requires improvement Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ (01284) 713050 Provided and run by: West Suffolk NHS Foundation Trust All Inspections Other CQC inspections of services Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. we have taken enforcement action. But he asked the coroner to seek expertise from an independent witness, because all the witnesses called to the inquest so far worked, or had worked, at WSH. Out of the five hospital services inspected we rated three as requires improvement and two as good. An intent to assemble a private report became an attempt to write a public monograph when it was discovered that the leaders of the Stockholm project had aspired for some time to put their work more cohesively in the public domain. 23 January 2018. Download full inspection report for West Suffolk Hospital - PDF - (opens in new window), Published Nursing Assistant - Band 2 - Emergency Department. Enabling West Suffolk hospital and community colleagues to use the right knowledge, at the right time, in the right place, we can get you to high-quality, credible information, fast. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. the service isn't performing as well as it should and we have told the service how it must improve. Therefore executive managers were able to make decisions based on valid information about the experience of people. Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. We also looked at a wide range of documents including policies, standard operating procedures, meeting minutes, action plans, prescription charts, risk assessments and audit results. All staff were helpful, open and dynamic. The report was published on 30 January 2020. In 2012, the West Suffolk Hospital critical care unit introduced a protocol for the management of DKA. Nobody should have to go through what we have been through.. All rights reserved. West Suffolk Hospital's maternity service delivers about 2,500 babies a year. The inquest also heard that Warbys lung had been punctured during a procedure to insert a central line into her inner jugular vein. Services did not always meet peoples needs. Suspended ratings are being reviewed by us and will be published soon. The trust should review referral to treatment times and aim to improve to ensure that surgical patients receive care within 18 weeks. The BBC is not responsible for the content of external sites. The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. This is near the intersection of Ingleside Road. There's no need for the service to take further action. Inspection Report published 13 August 2013 for West Suffolk Hospital - PDF - (opens in new window), Published A man has died following a crash on the A14. The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. had received continuing attention in the world scene. Ward F8 - Acute Medical Unit - Admissions/Ambulatory Care/DVT Clinic. We found that the provider had systems in place to maintain the safety and welfare of service users. Inspection Report - DN published 1 November 2012 for West Suffolk Hospital - PDF - (opens in new window), Published Staff training and compliance in key skills fell below trust target, specifically for medical staff. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. We found that the provider had systems in place to monitor the condition and safety of the premises. (modern). Ward G1 - Macmillan Unit. The trust should review the reporting of mortality and morbidity (M&M) discussions and learnings in surgery services to ensure consistent and effective documentation across the service. "Not all staff felt supported, respected or valued and some feared reprisals if they raised concerns," it added. Senior doctors at West Suffolk hospital said the trust's demand for fingerprints and handwriting typified a bullying management style. the service is performing badly and we've taken enforcement action against the provider of the service. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Salary: 27055.00 to 32934.00 a year. We will do our best to keep y 0172-7788, Topics: Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. An under-fire hospital came under fresh pressure on Friday after it emerged that a second family received a whistleblower tipoff about serious failings . Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. CB6 1DN. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. People could not always access services for assessment, diagnosis or treatment when they needed to. It became the Suffolk General Hospital in 1902 and the West Suffolk General Hospital in 1929. Visit website. He could not confirm whether the allegations involved the death of another patient at WSH the local hospital of the health secretary, Matt Hancock. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. Thank you, 2023 The Voluntary Network, All Rights Reserved, Covid Secure: All journeys are prebooked enabling us to restrict passenger numbers and maintain social distancing. The service also had two practice development midwifes to assist maternity staff with their mandatory training and competencies and a safeguarding midwife who staff can seek safeguarding advice from. The trust should review the options and nutritional value of food offered within the childrens service. Due to the significant concerns within the maternity service we undertook enforcement to enable the improvement of safety within the service. 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in Read our privacy and cookie policies. The end-of-life service in particular was praised. A new five-year strategy First for our patients, staff and the future has been launched by our Trust. Since any such publication would be in English and oriented to an international market. West Suffolk NHS Foundation Trust 3.7. Most populous nation: Should India rejoice or panic? Welcome to the West Suffolk NHS Trust Library. We are extremely busy in our emergency department so please use our services wisely. Speaking after the adjournment of an inquest in Ipswich into Susans death, Warby confirmed that the letter outlined errors in his wifes surgery that had already been disclosed to him by the hospital. View on a map. Breeze 1 Bury St Edmunds Town Service Stephensons of Essex. We also carried out an unannounced inspection on 23 March 2016. Inspection Report published 7 November 2011 for West Suffolk Hospital - PDF - (opens in new window), Published

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